Data Device Corporation (DDC) is committed to ensuring that your privacy is protected and that we comply with your rights resulting from the European Data Protection Directive (“the Directive”). This policy explains how we use the personal information we collect about you and the procedures that we have in place to safeguard your privacy and your rights resulting from the Directive.
How we collect your information
We may retain any personal information that is received from you. For example, this might include your name and brief details of a query or an order made by you. However, we do not normally retain order details. We may also retain personal information relating to you that is in the public domain. For example, personal details which are published on a web site operated by you or in a telephone directory.
How we use your information
We will retain and use any personal information received from you in connection with the provision of our services, marketing, administration and the keeping of accounts and records relating to our business. In particular, we retain personal information received from you in order to establish and develop an order history. The order history records brief details of the queries and orders made by you.
We consider that the personal information that we hold about you is adequate, relevant and not excessive in order to enable us to provide services to you, undertake marketing activities and to administer and keep accounts and records relating to our business.
As part of our customer communication program, the personal information about you that is held by us will be accessible via our customer database by certain authorised employees at our corporate headquarters and at our regional sales office in the region in which you are situated. This is in order that we can provide you with fast and efficient customer services, sales and technical support, from whichever office you contact.
Subject to the preceding paragraph, we shall not transfer or otherwise disclose to any third party any personal information about you, unless we have your explicit consent to such transfer or disclosure or unless such transfer or disclosure is required by law or other court order.
From time to time, we may contact you to invite you to tradeshows where our products will be displayed. If you do not wish to receive such invitations, please notify:
Data Device Corporation
Telephone: (631) 567-5600
Updating your information
We try to ensure that the personal details that we hold about you are accurate. In order to help us achieve this objective, if any of the personal information that you have provided to us changes, please notify:
DDC U.K. LTD.
or the person with whom you are used to dealing.
How we protect your information
We take security issues very seriously and abide by strict internal standards. We take all reasonable steps to keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.
We have an information security policy, which sets out management commitment to information security within our organisation and provides clear direction on responsibilities and procedures. This policy lists the measures to be taken for the purpose of protecting against unauthorized or unlawful processing of your personal information.